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How long does it take for a payment to reach the local authority?

All payments for online applications are processed by the Planning Portal. The time it takes for the payment and your application to reach the local authority will depend on the payment method you use and the type of application you submit.

We recommend paying for your application online or by bank transfer to speed up the process.

Once you have completed your application and are ready to make a payment, the payment screen will provide the information you need relating to payment types and timescales.

The table below provides information about the time taken for a payment to be processed, once the payment has been matched to your application.

Please note: you should include the Planning Portal reference number, starting 'PP', when making a payment.

Payment timescale table

    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2025 Planning Portal.

    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2025 Planning Portal.