Planning applications: Supporting development management teams

We have produced in-depth guidance documents to provide you with everything you need to know to manage the local authority admin area of your Planning Portal account.

• Admin guidance for planning applications¹
• Admin guidance for building control applications²

We also maintain other guidance notes to explain specific features of our service, and how to best understand, utilise and benefit from them. 

Planning applications

• Maps, plans and planning applications³ - Best practice guidance on location and block plans 
• Application amendments guidance⁴ - How amendments work, and how to see what has been amended
• Applications, personal data, and redactions⁵ – Guidance on Planning Portal policies and functions for personal data and use of redacted application forms

We’re here to help

Due to your support of our services, you may get asked additional questions by customers that are not covered here.  

Common queries we’re asked with detailed answers can be found in our FAQ section. This includes a great deal of information relating to the application process and other services. 

Please contact us with feedback on any additional services and advice you'd like to see on the Planning Portal.⁶ 

1. https://ecab.planningportal.co.uk/uploads/LPA-admin-guide.pdf
2. https://ecab.planningportal.co.uk/uploads/buildingcontrol/BC_local-authority-admin-guide.pdf
3. https://ecab.planningportal.co.uk/uploads/1app/maps_plans_and_planning_apps.pdf
4. https://ecab.planningportal.co.uk/uploads/1app/lpa-guidance_application-amendments.pdf
5. https://ecab.planningportal.co.uk/uploads/1app/lpa-guidance_applications-personal-data-redactions.pdf
6. https://www.planningportal.co.uk/services/meet-the-team/business-development-team